Privacy Policy

As of October 7, 2022

This privacy statement explains how your personal data is processed by Sword Group when you browse our websites and when you submit information through our website, as well as your options regarding how your data should be used.

Processing of your personal data

In general, you can visit our website without providing any personal data about yourself. However, in order to access certain parts of our websites and/or to enable you to request specific information or services, we may need to collect personal data about you, which we will process for the purposes described below.

We may process your personal data to:

Respond to any requests, inquiries or requests you may submit on our website; but also,

Allow you to log in to certain restricted parts of our website, manage your participation in an online context.

We may also use the personal data you share with us to:

  • Conduct customer satisfaction surveys,
  • Manage forums in which you may participate,
  • Recruiting purposes when you submit a resume or job application online, and,
  • Compile aggregate statistics regarding the use of the website.

These purposes are justified by our legitimate interest in ensuring that you enjoy the experience when you visit our website and interact with us.

The GDPR and your rights

The GDPR establishes a harmonized regulatory framework across Europe, directly applicable in each of the 28 member states. This common language on personal data protection also applies to organizations outside the European Union that process data about data subjects located in the European Economic Area.

In accordance with the GDPR and applicable data protection legislation, you have rights regarding your personal data.

Transparency of information and rights of data subjects

  • Right of access to your data,
  • Right of rectification,
  • Right to be forgotten,
  • Right to restriction of processing,
  • Right to data portability,
  • Right to object,
  • Right to lodge a complaint with a supervisory authority in your country or with the Luxembourg data protection authority, the Commission nationale pour la protection des données

Registration and form filling

When you ask a general question or fill out a form, you may be asked to provide personal information such as your name, address, e-mail address and telephone number.

This information is used primarily for administrative purposes so that we can process your request. We maintain strict security standards and procedures to prevent unauthorized access to your data by anyone, including our employees.

If you believe that the personal data we hold about you is incorrect or incomplete, you should write to the Data Protection Officer. Any personal data found to be incorrect will be corrected as soon as possible. If you wish to access the data we hold about you at any time, you may write to the Data Protection Officer and request a copy of that data. Any such request will be dealt with in accordance with the applicable data protection and privacy legislation.

Transfer/sharing your data

We will not disclose your personal data unless we need to do so to process your request.

In some cases, we may need to transfer your data outside your country, e.g. the information may be transferred to and used by other Sword Group subsidiaries (some of which may be outside the EU). If this is the case, we will ensure that confidentiality measures and data processing agreements including the European Commission’s standard contractual clauses that comply with applicable data protection legislation are in place. You can obtain a copy by sending an email to


Cookies are pieces of information that a website transfers to your computer’s hard drive for record-keeping purposes. Cookies are very common and are used to improve the functioning of a website. Cookies contain information that can be used on particular sites and to tailor a visitor’s experience on the website or provide data that can be used for analysis by our web servers.

Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to disable cookies or to notify you when they are set. However, you may not be able to take full advantage of our website if you disable all cookies.

Cookies and the Law

Our approach, your choice.

European privacy legislation, which came into force in 2002, requires websites to inform users and obtain their consent when placing “cookies” on their computers, cell phones or other devices.

Sword Group is committed to providing visitors to our website with a clear understanding of how and why we use cookies. In this document, Sword provides information about how we use cookies and the steps you can take to disable cookies. If you have any concerns about any aspect of how we deploy cookies on this website, please contact us.

How we use cookies

Our website uses cookies to measure and analyze website traffic (volume of visitors, page views, average browsing time, etc.) to help us improve its performance.

How to disable cookies

Please note that disabling cookies at the browser level may disable cookies on ALL sites you visit, and therefore disable functionality on other sites that use cookies.

Data Retention

We will retain the data you provide to us for various periods of time depending on the purpose for which you provided the data, the need to retain the data and in accordance with our data retention policies. These periods will be guided by industry best practices and other relevant laws.

Cookies For each cookie, your preferences are indicated at the bottom of this page Automatic deletion after 1 year

Contacts calling or emailing a particular Sword Group subsidiary regarding its services Retention of your data for a maximum of 3 years after the last confirmation of your consent. Contacting you every 3 years to confirm that you still want your data to be processed

Notification of changes to the privacy statement

We may change the content of the services offered on our site at any time without notice and, therefore, our privacy policy may change at any time in the future. Please check the version of the policy you are using.

The data protection officer: